Each piece is checked, polished, and packed by hand at our workshop before it ships to you. Here's what to expect after you place an order.
Orders are processed within 3 to 5 business days, unless they are under the pre-order category. We don't process or ship on Sundays or public holidays. During new launches or sale periods, processing may take slightly longer- we'll always let you know if there's a delay.
Once dispatched, you can expect:
Metro cities: 3 to 5 business days
Tier 2 and Tier 3 cities: 5 to 7 business days
We work with trusted courier partners to make sure your piece arrives safely.
We offer complimentary shipping on all orders.
Once your order is dispatched, you'll receive a tracking number via email and WhatsApp. Use it to follow your piece directly with the courier partner.
If a delivery attempt fails- wrong address, no one available, anything else- the courier will try again. After 3 failed attempts, the order returns to us, and a reshipping charge will apply if you'd like us to send it out again.
To avoid this, please double-check your address and phone number at checkout, and keep your phone reachable on delivery day.
If your order arrives damaged, email hello@guild1947.com within 48 hours of delivery with your unboxing video. We'll arrange a replacement or refund.
The unboxing video is essential- without it, we can't process damage claims. Details on our Returns page.
We currently ship within India only. International shipping is on the way- sign up for our newsletter to be the first to know.
Email hello@guild1947.com or WhatsApp +91 878 090 8353. We respond within 24 to 48 hours, Monday to Saturday.