Quick answers to the things people ask us most. If your question isn't here, write to us at hello@guild1947.com- we'll be in touch within 24 to 48 hours.
Every piece is crafted in 18kt rich gold plating over 925 sterling silver, set with gemstones. Our rich gold plating is a 10x thicker layer of gold than standard flash plating, giving each piece the warmth of solid gold at a fraction of the price.
With care, no. Sterling silver can tarnish over time when exposed to moisture, perfume, or chemicals- but rich gold plating layer protects the silver underneath. Store your pieces in their pouch when not worn, and follow the guidance on our Care page.
Sterling silver is hypoallergenic and safe for most skin types. If you have known allergies to silver or any specific metal, please email us before ordering and we'll guide you.
Once the order is proccessed,the delivery takes 3 to 5 business days for metro cities and 5 to 7 days for tier 2 and tier 3 cities. Full details on our Delivery page.
Yes, we offer complimentary shipping on all orders.
Yes. Once your order is dispatched, you'll receive a tracking number via email and WhatsApp.
Cancellations and changes are only possible before your order is dispatched. WhatsApp us at +91 8780908353 as quickly as possible- we'll do our best to help.
Not yet. We're starting in India and will expand soon. Sign up to our newsletter to be the first to know.
We offer a 7-day exchange window from delivery. Returns are issued as store credit. Full details on our Exchanges page.
Yes. We require a continuous, unedited video showing the sealed package being opened, and the same video showing the item being repacked. This protects both you and us. Returns without video cannot be processed.
Email hello@guild1947.com within 48 hours of delivery with your unboxing video. We'll respond as soon as possible.
We offer exchanges only if the pieces is damaged.
Avoid contact with perfume, lotion, water, and chemicals. Store each piece in its pouch, away from direct sunlight. Wipe gently with a soft cloth after wear. Full guidance on our Care page.
Yes. Over time, gold plating naturally wears with regular use. We offer one complimentary re-plating service to restore your piece. Email hello@guild1947.com or Whatsapp +91 8780908353 with details.
Email us with photos of the issue at hello@guild1947.com. We'll assess and let you know what's is the best possible solution.
1947 is the year our workshop began- four generations ago. Guild 1947 is the brand built on top of that craft heritage, by Jhanvi (designer) and Prajay (fourth-generation jeweller).
Not at the moment, but we'd love to hear what you're looking for. Email hello@guild1947.com- for special requests, we'll see what's possible.